Shop N Drive your personal shopper
Shop local New Bern, NC Stores
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Why use us / FAQS
Why Shop N Drive NC
These are challenging times right now. Our family at Shop N Drive
wants to help yours. No matter if you are a Senior, a Front Liner, a Teacher, a Mom and Dad or just don't have the want or the desire to shop, allow Shop N Drive
to be your Personal Shopper.
Unlike the national grocery delivery companies, we do NOT Up- Charge your Grocery items. and yes, those companies DO UP-Charge every item at least 20%. This is why, you do NOT receive any receipt from places like Instacast. Plus, the delivery fee, processing fee and your tip.
At Shop N Drive what the items cost is what you pay for each item and we give you your receipt. We have taken that 20% up-up-charge away.
With Shop N Drive, you can schedule your delivery time. We charge a flat delivery fee of $15, a small processing fee and your tip goes directly to your personal shopper. Automatically saving you 20 %.
- No monthly fees
- Receive all applicable in-store BOGO (Buy One Get One Special)
- Same Personal Shopper each time
- Saves you money over big platforms like Instacart. See comparison chart)
- You're support a local small business
- Customer loyalty program (COMING SOON)
- During the COVID19 crisis, we are offering contact-less delivery
FAQ's
What are the fees involved with your service?
ANSWER: There are no hidden fees with the service. The pricing structure is as follows:
The ACTUAL price of the groceries (less sales etc.)
A delivery fee of $15 for supermarkets/pet stores/drug stores
A Platform Fee of 5% of the total cost of the groceries. This covers credit card and order processing
Shopper tip which can vary from 15% and up based on how you enjoyed the service
ANSWER: There are no hidden fees with the service. The pricing structure is as follows:
The ACTUAL price of the groceries (less sales etc.)
A delivery fee of $15 for supermarkets/pet stores/drug stores
A Platform Fee of 5% of the total cost of the groceries. This covers credit card and order processing
Shopper tip which can vary from 15% and up based on how you enjoyed the service
We will do our absolute best to ensure you are paying the least amount possible for in-store items!
Are the prices in the app correct?
ANSWER: The prices in the app are an estimate as I do not know the exact prices of items as they regularly fluctuate. You will pay the exact price of the items in the store including sale prices.
ANSWER: The prices in the app are an estimate as I do not know the exact prices of items as they regularly fluctuate. You will pay the exact price of the items in the store including sale prices.
Can I add items to my order?
ANSWER: You can add to your cart up until the moment we start shopping. If you forgot to add an item or two we would be happy to add it while I am in the store however we do base my shopping schedules based on order size. Any additional items will be charged during delivery.
ANSWER: You can add to your cart up until the moment we start shopping. If you forgot to add an item or two we would be happy to add it while I am in the store however we do base my shopping schedules based on order size. Any additional items will be charged during delivery.
Are the prices in the app correct?
ANSWER: The prices in the app are an estimate as you know the exact prices of items as they regularly fluctuate. You will pay the exact price of the items in the store including sale prices.
ANSWER: The prices in the app are an estimate as you know the exact prices of items as they regularly fluctuate. You will pay the exact price of the items in the store including sale prices.
Will I receive a receipt?
ANSWER: YES! unlike other major platforms who don’t provide stores receipts due to outrageous mark-ups on products, Shop N Drive will always provide you a printed receipt. You will also receive a digital receipt.
ANSWER: YES! unlike other major platforms who don’t provide stores receipts due to outrageous mark-ups on products, Shop N Drive will always provide you a printed receipt. You will also receive a digital receipt.
Will I receive a confirmation of my order?
ANSWER: YES! we will contact you upon receipt of the order and when we start shopping and delivering.
ANSWER: YES! we will contact you upon receipt of the order and when we start shopping and delivering.
Do you charge for heavy items?
ANSWER: Unlike the major platforms we DO NOT charge heavy pay currently. If the system starts to be abused we will consider instituting a heavy order fee. A heavy fee may be added for orders containing multiple cases of water (3 or more) or 40-pound bags of dog food. We are not an institutional delivery service but a personal shopper.
ANSWER: Unlike the major platforms we DO NOT charge heavy pay currently. If the system starts to be abused we will consider instituting a heavy order fee. A heavy fee may be added for orders containing multiple cases of water (3 or more) or 40-pound bags of dog food. We are not an institutional delivery service but a personal shopper.
Can you deliver alcohol, cigarettes, lottery tickets/gift cards?
ANSWER: We of course have nothing against either habit but unfortunately we can not purchase these items due to restrictions with our payment service.
ANSWER: We of course have nothing against either habit but unfortunately we can not purchase these items due to restrictions with our payment service.
Can I cancel an order?
ANSWER: It is understandable that situations may arise that result in the cancellation of an order. Please communicate with us in advance of cancelling so we can adjust our schedule accordingly or possibly move the order to a different day.
ANSWER: It is understandable that situations may arise that result in the cancellation of an order. Please communicate with us in advance of cancelling so we can adjust our schedule accordingly or possibly move the order to a different day.
Do I need to have a credit card to place an order?
ANSWER: All orders are conducted via credit cards so it will be necessary to have one. Payments are secured through our payment provider. Shop N Drive, never will see any of you card information.
ANSWER: All orders are conducted via credit cards so it will be necessary to have one. Payments are secured through our payment provider. Shop N Drive, never will see any of you card information.
Can you shop multiple stores for me?
ANSWER: Another benefit of Shop N Drive over platforms like Instacart, is that we can shop multiple stores. It is required for you to enter two separate orders but we will work with you on delivery fees. Let us know in advance and we will take care of you.
ANSWER: Another benefit of Shop N Drive over platforms like Instacart, is that we can shop multiple stores. It is required for you to enter two separate orders but we will work with you on delivery fees. Let us know in advance and we will take care of you.
